General Terms and Conditions (GTC) of Easy-Tecs GmbH

for private (B2C) and business customers (B2B)

General Terms and General Terms and Conditions (GTC) of Easy-Tecs GmbH for private (B2C) and business business customers (B2B)

1. General information and scope of application

1.1. These T&Cs apply to all orders placed via the online shop easy-tecs.de concluded via the online shop easy-tecs.de, unless it that parts of these GTC do not apply to the respective contract. contract.

1.2. Insofar as these GTC refer to consumers, these are, according to the statutory regulation (§ 13 BGB), these are natural persons for whom the purpose of the order is not predominantly a commercial or, independent professional activity. In Austria, legal entities can also be consumers. According to the legal regulation (§ 14 BGB), entrepreneurs are natural or legal persons or partnerships with legal capacity partnerships who, when concluding a legal transaction, act in the exercise their commercial or independent professional activity. professional activity. Customers within the meaning of these GTC are both consumers as well as entrepreneurs. Business customers are only entrepreneurs.

1.3. Terms and conditions of business customers shall not apply, even if we do not separately object to their validity in individual cases. separately.

1.4. If working days are specified as deadlines, this shall be understood to mean all weekdays with the exception of Saturdays, Sundays and public public holidays at our registered office.

2. Contractual partners and contact information

2.1. Contractual partners of the online shop easy-tecs.de is Easy-Tecs GmbH, Am Vogelherd 92a, 98693 Ilmenau, represented by the managing director Dipl.-Kfm. (FH) Christoph Hofer, info@easy-tecs.de.

2.2. easy-tecs.de is an online shop specialising in the B2B and B2C sale of storagestorage solutions such as NAS systems and hard drives as well as related services.

3. Conclusion of contract

3.1. The presentation of the goods in our online shop does not constitute an offer for the conclusion of a purchase contract.

3.2. By clicking on the "Order with obligation to pay" button, you submit an an offer to conclude a purchase contract for the products in the shopping products in the shopping basket or for the conclusion of a service contract for the services in the shopping basket. . By submitting your offer, you agree to the validity of these of these GTC. Our advertising offers are subject to change, as long as they do not become the content of a contractual agreement. We will immediately confirm receipt of your order by e-mail. confirm receipt of your order. This confirmation does not constitute acceptance of your offer. constitutes acceptance of your offer.

3.3. The contract is only concluded as soon as we confirm acceptance of the contract expressly or impliedly, in particular by sending the ordered goods. ordered goods. If the delivery of the goods ordered by you goods ordered by you is not possible, for example because the goods in question goods are not in stock, we will refrain from issuing a declaration of acceptance. In In this case, a contract will not be concluded. We will inform you of this inform you immediately.

3.4. If the delivery of the goods ordered by you is not possible be possible, for example because of a price error, we will refrain from declaration of acceptance. In this case, a contract will not be is concluded. We will inform you of this immediately. Also the dispatch of an automatic request for payment by third-party providers such as PayPal or Sofortüberweisung.de does not constitute automatic automatic acceptance of your offer.

3.5. You are bound to your order for a maximum of 3 working days.

3.6. The contract language is German.

4. Prices, due date, terms of payment, default

4.1. Our prices include the statutory value added tax. The price is due upon conclusion of the contract, unless a later date results from the following terms of payment.

4.2. You can use the following payment options when ordering from our online shop. order in our online shop. Please note our terms of payment, which you can call up under this link. under this link.

4.2.1. Prepayment: You will receive our bank details with the order confirmation email. bank details. You transfer the total amount with the order number as the reason for payment. As soon as the amount is credited to our account (1 to 3 days depending on the bank), we will dispatch the goods the goods on the same day. With this payment method we have to wait for the wait for the actual receipt of payment. If you need the goods urgently please choose another payment method.

4.2.1.1. We grant a 1% discount on the invoice amount for advance payment.

4.2.1.2. A reservation of the article does not take place with prepayment. The goods will only be bindingly reserved upon receipt of payment. If your payment is received late, there may be delays in delivery.

4.2.1.3. In the event of non-acceptance of the order by us, we undertake to to refund your advance payment without delay.

4.2.2. Credit card payment: At the end of the order process you pay by Visa or Mastercard. After authorisation of the transaction by your credit card company, we will deliver within the delivery delivery time stated with the item. Your credit card will be charged at the end of the order is finalised. Deliveries are only possible to the address of the cardholder's address.

4.2.3. Direct debit (Germany only): Payment by direct debit is currently currently only possible via a PayPal account.

4.2.4. PayPal: You pay the invoice amount via the online provider PayPal. You must be registered there or first register, legitimise yourself with your access data and confirm the confirm the payment instruction to us. Further information on how to access the page of the payment provider during the order process.

4.2.5. Instant bank transfer with Klarna: For a payment with Sofortüberweisung you will need your online banking details. After the order process, you will be redirected to the payment service provider's page. There you select your country and your bank and then log in with your online banking details. Subsequently the transfer process takes place. We will receive a message immediately after of the process and dispatch the goods.

4.2.6. Purchase on account (only for public institutions and companies): We supply public institutions from Germany (public authorities, schools, universities, institutes, clinics) and commercial customers against invoice.

4.2.7. eps: If you select the eps payment option, you will be redirected to a list of list of participating Austrian banks. After selecting your bank, you will be connected to the login of your online banking login. Once you have logged in you can make the payment as usual via online banking by TAN signature. You will then receive an electronic order confirmation.

4.2.8: iDEAL: If you select iDEAL as a payment option, you must select your bank from a list. select your bank from a list. You will then be forwarded by iDEAL will forward you to your bank. There you initiate the payment. We will then immediately receive notification of the payment and can arrange for the goods to be dispatched.

4.3. For information on the shipping costs, please refer to our shipping information, which you can access by clicking on this link. link.

4.4. You shall bear the costs of the return debit note that arise because you intentionally or negligently provided incorrect payment details. incorrect payment details.

4.5. Business customers have no right of set-off or retention unless the counterclaim is unless the counterclaim is undisputed or legally established. has been legally established.

4.6. In the event that you are in default of payment, we reserve the right reserve the right to charge you interest on arrears in accordance with § 288 para. 1 BGB in the amount of 5 percentage points above the base rate as well as the costs (postage, postage, materials) for the second and all subsequent postal reminders. postal reminders. You reserve the right to prove you reserve the right to prove lower damages. We would like to point out to business customers that we reserve the right, in the event of default in accordance with § 288 para. 2 BGB default interest in the amount of 9 percentage points above the base interest rate as well as a lump sum of 40 euros in accordance with § 288 para. 5 BGB. shall be charged.

5. Consumer right of cancellation

5.1. Consumers have the right to cancel the contract concluded within fourteen days without to cancel the concluded contract without giving reasons.

5.1.1. In the case of a purchase contract, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the the carrier, has taken possession of the goods.

5.1.2. In the case of a contract for several goods that you have ordered as part of a order and which are delivered separately, the cancellation delivered separately, the cancellation period is fourteen days from the day on which you you or a third party named by you, who is not the carrier, took possession of the last the last goods or has taken possession of the last goods

5.1.3. In the case of a contract for the delivery of goods in several partial consignments or pieces, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the who is not the carrier, took possession of the last partial consignment or the last have taken possession of the last partial consignment or the last item.

5.1.4. In the case of a service contract or a contract for the supply of digital delivery of digital content that is not delivered on a physical data data carrier, the cancellation period shall be fourteen days days from the date of conclusion of the contract.

5.2. To exercise your right of cancellation, you must inform us (Easy-Tecs GmbH, Am Vogelherd 92a, 98693 Ilmenau, Germany, Tel. 08086 3519890, info@easy-tecs.de) by means of a clear statement (e.g. a letter sent by post sent by post or e-mail) of your decision to withdraw from this contract. to cancel this contract. You can use the attached cancellation form, although this is not mandatory. is not mandatory.

5.3. To comply with the cancellation period, it is sufficient that you send the notification of the right of cancellation before the expiry of the cancellation period the cancellation period.

5.4. There is no right of cancellation in the cases specified in § 312g para. 2 BGB. mentioned cases. We refer in particular to § 312g para. 2 no. 6 BGB. Accordingly, there is no right of cancellation for contracts for the delivery of computer software in a sealed package if the seal has been the seal has been removed after delivery.

5.5. If you cancel this contract, we shall return to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the least expensive the most favourable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive we have received the notification of your cancellation of this contract has been received by us. For this repayment, we will use the same means of means of payment that you used for the original transaction transaction, unless expressly agreed otherwise with you. otherwise agreed with you. In no case will you be charged for this charges for this repayment.

5.6. We may refuse to make the repayment until we have received the goods have received the goods back or until you have provided proof that you have you have returned the goods, whichever is the earlier. point in time.

5.7. You shall bear the direct costs of returning the goods.

5.8. The goods must be returned to the following address:

ZweiPunkt central warehouse

℅ Easy-Tecs Ltd.

At Vogelherd 92a

98693 Ilmenau

5.9. You shall only be liable for any diminished value of the goods if this loss in value is due to handling that is not necessary to check the properties and functioning of the goods is attributable to handling with the goods.

5.10. If you wish to cancel the contract, you can fill in the following form and send it back to us:

To

Easy-Tecs Ltd.

At Vogelherd 92a

98693 Ilmenau

Herewith I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) service (*): _________________

Ordered on (*)/received on (*): _________________

Name of the consumer(s): _________________

Address of of the consumer(s): _________________

Signature of the consumer(s) (only for notification on paper): _________________

Date: _________________

(*) Delete as applicable.

6. Return of goods and restocking fee for business customers

6.1. Business customers have no right of cancellation. The following regulations relate exclusively to the return of faultless goods. goods.

6.2. Business customers have no legal claim to take back the delivered the delivered defect-free goods. Returns are always made on a voluntary basis and is subject to the following conditions. After receipt of the goods, you can send a written return request within 4 weeks written return request to the general e-mail address.

6.3. Should you receive a return authorisation from us, please use please use outer packaging to protect the goods and make a note of the processing processing number, which we will send you after checking your enquiry. after checking your enquiry. Send the goods (including standard accessories) in an box with a copy of the invoice within 5 working days of the confirmation after the return authorisation. The goods must have arrived at our premises at this time.

6.4. In the event of a return, we will charge a restocking fee. This is based on the actual condition of the goods. The deduction from the value of the goods is

- at least 15 per cent for goods in their original packaging

- at least 25 per cent if the packaging has been opened

- for opened and used goods and/or missing accessories at least 40 per cent.

6.4.1 Goods are considered used if they have been used in a way that the extent necessary to test functionality and defects. necessary for functionality and defect testing.

6.4.2. The specifications are approximate values. Decisive is always the actual condition of the goods. Should the restocking fee changes after the goods have been inspected by our service by our service provider, we reserve the right to pass on the changed deduction to you.

6.5. By returning the goods to us, you declare your agreement with this this return policy.

7. Retention of title, processing clause, time and place of performance, delivery conditions

7.1. We reserve title to the goods until full payment has been made in accordance with the contract. retain title to the goods until full payment has been made in accordance with the contract.

7.2.1. In commercial business transactions, the goods may only be business customers only in the ordinary course of business. be sold. We reserve the right to revoke the above consent to resale of the goods delivered subject to retention of title and, in the event of revoked and in the event of default of payment to withdraw from the contract and to demand the return of the goods. Claims from the resale of goods subject to retention of title are assigned to us assigned to us as security for our claims. Business customers remain authorised to collect these claims even after the assignment. authorised. Our authorisation to collect the claims ourselves remains unaffected, remains unaffected by this. We undertake not to collect the receivables as long as the business customer fulfils his payment obligations and is not in default of payment. In the event of behaviour in breach of contract, in particular default of payment, we may demand that the business customer disclose the the assignment and provide us with the information and documents required to collect the claims. information and documents required to collect the claims. Business customers must inform us immediately in the event of seizure of goods subject to retention of title. We undertake to release the securities to which we are entitled at the request of the business business customer to the extent that the value of our securities securities exceeds the claim to be secured by more than 10 per cent. exceeds the claim to be secured by more than 10 per cent.

7.2.2. If the delivered reserved goods are processed by a business customer customer, the processing is carried out in our name and on our order. We shall acquire co-ownership of the new item in proportion of the value of the reserved goods to the other processed items at the time of processing. The business customer shall keep the co-ownership thus created for us free of charge.

7.3. If the delivery status is stated as "immediately available", the delivery the delivery time is 1 to 3 working days after receipt of payment. Otherwise the delivery time depends on the specific circumstances of the contract, in particular the delivery status of the goods. The delivery time corresponds to the performance time. The place of performance is Ilmenau.

7.4. If additional costs are incurred for delivery to a third country (non-EU country) country, e.g. due to customs duties or import sales tax, the customer shall shall be borne by the customer.

8. Warranty and liability for defects

8.1. For purchase contracts concluded via this website, the following shall apply the warranty right of §§ 434 ff BGB. You can demand subsequent fulfilment free of charge in accordance with the statutory provisions fulfilment, withdraw from the contract or reduce the purchase price. If damage caused by the defective performance, you may also demand demand damages or compensation for use. Consumers as contractual partners have the choice of whether, in the event of a defect subsequent fulfilment in the event of a defect by remedying the defect or replacement delivery. In the event of special legal requirements conditions regulated by law, we are entitled to refuse the type of fulfilment, in particular if this is only possible at disproportionate costs and the other type of subsequent fulfilment fulfilment without significant disadvantages for the contractual partner. remains. In the case of contracts with entrepreneurs, the type of subsequent fulfilment at our discretion. If we are unwilling or unable to or replacement delivery or are not in a position to do so or this is delayed beyond a reasonable period for reasons for which reasons for which we are responsible, or if the rectification of defects or the defect rectification or replacement delivery fails in any other way, you are your choice, you are entitled to demand a corresponding reduction in the purchase or to withdraw from the contract. The cancellation and damages instead of the entire service are also excluded if the defect only affects the value or suitability of the of the purchased item or the work only insignificantly.

8.2. The statutory warranty period of two years applies to consumers. years. Warranty claims by entrepreneurs shall be limited to a period limited to a period of one year from delivery.

8.3. Entrepreneurs must report obvious defects immediately, at the latest at the latest within a period of 14 days from receipt of the goods. in writing. In the event of the discovery of non-obvious defects, the obligation to give notice of defects without delay applies within 14 days of discovery of the defect. In order to preserve the rights of the buyer, the timely dispatch of the notification shall suffice. Otherwise, the goods shall also be deemed to have been approved with regard to the respective defect. as approved. Timely despatch shall suffice to meet the deadline. For merchants, § 377 HGB applies additionally.

8.4. The above provisions under 8.2. and 8.3. or exclusions of the warranty liability are expressly excluded expressly excluded are claims for damages based on a defect claims for damages arising from injury to life, limb or health or health resulting from a breach of duty for which we are breach of duty for which we are responsible, as well as claims for other damages resulting from an intentional or grossly negligent negligent breach of duty by us. For the above excluded claims, the statutory limitation period of 2 years shall apply. years shall apply. Limitations or exclusions of warranty claims as a whole shall not apply in the event of the assumption of a guarantee of quality by us or the fraudulent fraudulent concealment of a defect by us within the meaning of § 444 BGB. Any manufacturer's warranty shall also remain unaffected. In addition, the regulation of § 478 BGB on the dealer's recourse against his own of the dealer vis-à-vis his own supplier in the sale of newly manufactured goods to a consumer. Insofar as our liability liability is excluded or limited or exceptions to this are above, this shall also apply to the personal liability of our employees employees, staff, legal representatives and vicarious agents. vicarious agents.

9. Liability in other respects

9.1. In all cases not covered by No. 8, we shall be liable for damages from injury to life, limb or health which are based on an intentional or based on an intentional or negligent breach of duty on the part of our legal legal representatives or vicarious agents. Furthermore we are liable for other damages that are based on an intentional or grossly negligent breach of duty by our legal representatives or vicarious agents representatives or vicarious agents, but limited in amount to the damages foreseeable and contract-typical damages at the time of conclusion of the contract. damages typical for the contract.

9.2. Furthermore, we shall not be liable for damages that are untypical of the contract and unforeseeable and are based on a slightly negligent breach of duty breach of duty by our legal representatives or vicarious agents. vicarious agents.

10. Data protection

We may only process and store the data relating to the respective contracts the applicable statutory provisions. The details can be found in the privacy policy available on our website. privacy policy available on our website.

11. Online dispute resolution and consumer dispute resolution

To Participation in a dispute resolution procedure before a consumer consumer arbitration board, we are not obliged and not willing.

12. Applicable law, place of jurisdiction

12.1. For all legal transactions or other legal relationships with us shall be governed by the law of the Federal Republic of Germany. The UN Convention on Contracts for the International Sale of Goods (CISG) and any other conventions, even after their adoption into German law, shall not apply. This choice of law includes that the customers with their habitual residence in one of the EU member states or the protection afforded by mandatory provisions of the law of that provisions of the law of that country shall not be withdrawn.

12.2. In business transactions with merchants and legal entities under public law, the place of legal entities under public law, the place of jurisdiction for all disputes concerning these terms and conditions and individual individual contracts concluded under these terms and conditions, including actions and cheque disputes, shall be our registered office. In this case we are also entitled to sue at any other legal place of jurisdiction. legal venue. Any exclusive place of jurisdiction shall remain unaffected by the above provision shall remain unaffected.

13. Severability clause

Should individual provisions of these General Terms and Conditions of Business or in part are not legally effective or lose their legal effectiveness later, this shall not affect the validity of the general terms and General Terms and Conditions shall otherwise remain unaffected. The invalid invalid provisions shall be replaced by the statutory provisions. The The same shall apply if the General Terms and Conditions contain an have an unforeseen loophole.

Status: 01.02.2025

Easy-Tecs GmbH
Am Vogelherd 92a
DE - 98693 Ilmenau

Managing Director: Christoph Hofer
VAT ID: DE254491660
HRB: 522259
Local Court Jena, Rathenaustraße 13, 07745 Jena