Delivery information

We deliver within Europe as standard under the specified terms and conditions. If your country is not on the list provided, please contact our sales team directly. Provided the delivery status is listed as ‘in stock’, we will deliver within 1–3 days.

Domestic (DPD Standard):

Within Germany, we charge a flat-rate delivery fee of 5.00 EUR for orders up to a value of 500 EUR. For orders of 500 EUR or more, we deliver free of charge via DPD.

Domestic (DHL Premium):

Within Germany, for orders up to a value of 500 EUR, we charge a flat-rate delivery fee of 7.50 EUR. For orders of 500 EUR or more, we charge 2.50 EUR for deliveries via DHL.

Please note: You will pay the postman a delivery fee of 2 EUR in addition to the invoice amount.

International:

Zone A – Austria, Belgium, Luxembourg, the Netherlands: 9.99 euros

Zone B – Switzerland, Czech Republic, Denmark, Liechtenstein: 11.99 euros

Zone C – France, Great Britain, Monaco: 15.99 euros

Zone D – Hungary, Italy, Poland, Slovakia, Slovenia: 17.99 euros

Zone E – Spain, Ireland, Portugal, Sweden: €19.99

Zone F – Estonia, Finland, Lithuania, Latvia, Norway: €24.99

Zone G – Bosnia and Herzegovina, Croatia, Serbia: €21.99

Zone H – Bulgaria, Greece, Iceland, Romania: 39.99 euros

Please note: The costs listed here include the full VAT rate, currently 19 per cent. Should the delivery be VAT-exempt, the postage costs / fees will be adjusted accordingly.

For bank transfers from abroad:

Please cover all charges or carry out a so-called EU bank transfer or SEPA (faster) transfer and transfer the amount exclusively in EUR .

SEPA transfers from Switzerland:

Please note that bank charges of 3 EUR apply for amounts under 100 EUR and 5 EUR for amounts of 100 EUR or more. Please increase the amount accordingly.

Delivery will not take place if the amount is insufficient!

For deliveries outside Germany, additional costs may arise upon import into a third country (customs duties, any customs charges and import VAT). These additional costs are to be borne by the customer .

The service is provided in Ilmenau.